Returns & Refunds Policy

At The Classical Vault, we take great care in accurately describing and photographing every piece in our collection. Due to the unique and irreplaceable nature of our antiquities, we have the following policy:

Returns

We accept returns within 14 days of delivery, provided the item is returned in the same condition as received. To initiate a return, please contact us at [your email] within 14 days of receiving your order.

Eligibility

Items must be returned in their original packaging and condition
Returns will not be accepted if the item has been damaged after delivery
Items that have been altered, repaired, or tampered with are not eligible for return

Authenticity Disputes

If you have genuine concerns about the authenticity of an item, please contact us immediately with supporting documentation. We will work with you to resolve the matter fairly.

Refunds

Once we receive and inspect the returned item, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 10 business days. Return shipping costs are the responsibility of the buyer unless the item was incorrectly described.